The Fast Track Apprenticeship Program – Hospitality Track gives employees an opportunity to grow within their position, and with each step, you’ll gain more expertise and earning potential. When all courses in the Hospitality Track are completed, you will have earned two nationally recognized certifications!
Apply Now For The Fast Track Program
You must be in an active role at a Trilogy campus as a Community Services Representative, Customer Service Specialist, Guest Relations, or a Dining Services Assistant for at least 3 days prior to enrolling in the Apprenticeship Program.
Click the accordion below to see a breakdown of coursework for each level. Then sign up, and get on the FastTrack to the career of your dreams today!
Step 1: Customer Service Certification
Required Coursework Customer Service
Content is provided by Ivy Tech and presented through Trilogy University.
Total time: 12 Hours
Enroll in the Apprenticeship Program and complete coursework for Customer Service. Once complete, you will see a premium pay increase of $0.25 per hour.
Please note that at this point, you will now wait 3 days before you can begin to pursue the dementia certification.
Step 2: Dementia Certification
Required Coursework for Dementia Certification
Content is provided by NCBAC and presented through Trilogy University.
Total time: 12 Hours
Complete coursework for Dementia. Once complete, you will see a premium pay increase of $0.25 per hour.
Please note that at this point, you will now wait 3 days before you can begin to pursue the Hospitality 201.
Step 3: Hospitality 201
Required Coursework for Hospitality 201
Content is provided by Ivy Tech University and presented through Trilogy University.
Total time: 20 Hours
Complete coursework for Hospitality 201. Once complete, you will see a premium pay increase of $0.25 per hour.
Please note that at this point, you will now wait 3 days before you can begin to pursue the Hospitality 202.
Step 4: Hospitality 202
Required Coursework for Hospitality 202
Content is provided by Ivy Tech University and presented through Trilogy University.
Total time: 20 Hours
Complete coursework for Hospitality 202. Once complete, you will see a premium pay increase of $0.25 per hour.
Interested in a certification not currently offered? Click here to apply for Certification Assistance.
Have questions? Visit our Frequently Asked Questions Page or contact us.
If you are not currently a Trilogy employee but are interested in becoming one, Click here to apply for a job today!
